Privacy Policy

This Privacy Policy explains how enquiry and website usage data may be handled by Asceninven Garden Rooms.

1. Data controller

The data controller is Asceninven Garden Rooms, Avenida Maisonnave 33, 03003 Alicante, Spain. Email: [email protected]. Phone: +34 96 518 42 76. Registration: Tax ID B-83916420.

2. Personal data collected

We may process name, email address, phone number, project location, approximate area, budget range, project description, submitted messages, IP address, browser type, device information, referrer, access time and cookie preferences.

3. Purposes of processing

We process data to answer enquiries, assess project fit, prepare consultations or proposals, maintain communication records, secure the website, measure performance, improve usability and comply with legal or accounting obligations.

4. Legal bases

Processing may rely on pre-contractual steps, contract performance, legitimate interests, legal obligations and consent for optional analytics or cookie-based tools.

5. Cookies and consent

Essential cookies may support technical operation and privacy preference storage. Analytics or conversion cookies should be activated only where legally permitted and, where required, after clear consent.

6. Recipients and processors

Personal data may be processed by hosting providers, email services, CRM systems, analytics providers, IT support, accounting services and professional advisers.

7. International transfers

If a provider processes data outside the EEA or Switzerland, safeguards such as adequacy decisions, Standard Contractual Clauses or additional protective measures should be used.

8. Retention

Unconverted enquiries are normally retained for up to 12 months. Client records may be retained for the project duration and applicable limitation, tax or accounting periods.

9. Your rights

You may request access, rectification, erasure, restriction, portability and objection. Consent may be withdrawn at any time.

10. Complaints

You may lodge a complaint with the competent data protection supervisory authority in Spain.

11. Security

Reasonable technical and organisational measures are used, including access limitation, secure account practices and reduced data collection.

12. Updates

This Privacy Policy may be updated when services, processors or legal requirements change. Last updated: 24 June 2026.